Welcome to Senyora! Your satisfaction is our priority, and
we are here to ensure a smooth shopping experience. Please read our return and
refund policy carefully before making a purchase.
Returns
At Senyora, we do not offer refunds, and returns are only
accepted under specific circumstances:
- Manufacturing
defects: If there’s an issue with the product due to a manufacturing
defect, please contact us within 48 hours of delivery.
- The
item must be unworn, unwashed, and in its original condition with all tags
intact.
If your return request is approved, the customer must send
the item back to us at their own expense. Once received and inspected, we will
provide a replacement or store credit. Thank you for your understanding!
Exchanges
We offer exchanges as follows:
- The
exchange will be processed only when you place a new order on our website.
- The
store credit from your return can be used for this new purchase.
Process for Returns
- Initiate
a Return: Email us at ino@senyora.in with your
order details and reason for return.
- Ship
Your Return: Once your return request is approved, you will receive
the return address. You must ship the item back at your expense.
- Receive
Store Credit: After we inspect the returned item, you will receive a
store credit to your registered account or email.
Important Notes
- We do
not cover return shipping costs.
- Any
product returned in a damaged or used condition will not be eligible for
store credit.
- No
cash refunds will be provided under any circumstances.
If you have any questions about our policy, feel free to
contact us at ino@senyora.in
Thank you for choosing Senyora!
